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Contact us

Pick the channel that matches your question and a person — not an autoresponder — will reply. If your question is a general one, the help centre will usually answer it faster than we can.

Ways to reach us

Each channel is staffed by a different team, and choosing the right one halves the wait.

Technical support

Account problems, access to a course you bought, video playback, certificates and refund requests.

Email support

Send a message

Fill in the fields below and we will open a support ticket that reaches our team directly. If we cannot file it for any reason, we hand you the message ready to send from your own email instead.

We reply to this address, so check it is right.

Between 20 and 2,000 characters.

By sending this message you agree to it being processed under our privacy policy. We never use your address for marketing.

Registered entity

ataa is operated by a company formally registered in Dubai, United Arab Emirates, trading under a current commercial licence. Invoices are issued in the legal name below.

Trading name
ataa.ai — عطاء
Legal name
شركة فكرة بلس للبحث والتطوير في مجال تقنيات التعليم ذ.م.م ش.ش.و
Legal form
Limited liability company — single owner
Licensed activities
Educational technologies research & development; artificial intelligence developing services
Registered in
Dubai, United Arab Emirates
Governing law
The laws of the United Arab Emirates
Legal affairs email
legal@ataa.ai

For contractual obligations, see Terms and conditions · Privacy policy